Privacy Policy

📄 Privacy Policy — Nuviana™

Last updated: 08 December 2025

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or purchase from us.

The website Nuviana™ is operated by:

Havanup
135 Rue d’Antrain
Rennes, 35700
France


Email: contact@nuviana.com

Phone: +44 20 3966 1234

We are committed to respecting the UK General Data Protection Regulation (UK GDPR) and other relevant privacy laws.

1. Data We Collect

We may collect the following information:

Data provided by you

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Any communication via email or contact forms

Data collected automatically

  • IP address and device type

  • Browser information and cookies

  • Pages visited and session tracking

Cookies are used to improve your experience and may be disabled in your browser settings.

2. Use of Your Data

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Comply with legal obligations

We will never sell your personal data.

3. Legal Basis for Processing

We rely on the following legal grounds:

  • Performance of a contract (order purchases)

  • Legitimate interests (website security, analytics)

  • Your consent (email marketing)

  • Legal compliance (records, tax laws)

4. Data Storage & Security

We implement strong security measures to protect your data.

Your information may be processed and stored securely by trusted third-party service providers (Shopify, payment gateways, courier services).

We store your data only as long as necessary to fulfil business or legal obligations.

5. Sharing of Data

Your data may be shared with:

  • Shopify (e-commerce platform)

  • Payment processors (PayPal, card providers)

  • Delivery partners (postal carriers, courier services)

  • Fraud prevention tools

These partners also follow strict data protection rules.

6. Marketing Communications

We may send you promotional emails if you provided consent.
You can opt out anytime by clicking the “unsubscribe” link or contacting us.

We do not use aggressive remarketing practices and respect your privacy choices.

7. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request data deletion (when legally permitted)

  • Restrict or object to certain processing

  • Request transfer of data (data portability)

Contact us if you wish to exercise these rights.

8. Cookies

Our website uses cookies for analytics, security, and navigation improvements.

A cookie banner or popup informs users and offers consent options.

For more details, please see our Cookie Policy (included inside this document for now).

9. International Transfers

As our business operates from France and uses global service providers, your data may be transferred outside the UK.
These transfers are protected by approved data safety mechanisms.

10. Contact Us

For privacy-related questions or requests:

📩 contact@nuviana.com

đź“ž +44 20 3966 1234

📍 Havanup — 135 Rue d’Antrain, Rennes, 35700, France