Shipping Information

📄 Shipping Information — Nuviana™

Last updated: 08 December 2025

We ship to the United Kingdom only.

đźšš Delivery Times

Estimated delivery time:
2–5 business days (after dispatch)

Orders are processed Monday to Friday, excluding public holidays.

Please allow additional time during peak periods (Black Friday, Christmas, etc.).

📦 Shipping Fees

Shipping costs are displayed at checkout before payment.

We may offer Free Shipping promotions — details will appear in your cart if applicable.

đź•’ Order Processing

Orders are usually dispatched within 24–48 hours after confirmation.

Once shipped, you will receive a tracking number by email or SMS (when available).

🌍 Delivery Partners

We work with trusted delivery carriers to ensure fast and secure shipping across the UK.

❌ Delivery Delays

Although rare, delays outside of our control can occur due to:

  • Courier delays

  • Severe weather

  • Incorrect delivery information

If your parcel is late, please contact us — we will assist you immediately.

🏠 Wrong Address or Failed Delivery

If a parcel is returned due to:

  • Incorrect shipping address

  • Recipient unavailable

Re-delivery costs may apply.

đź“Ť Lost or Stolen Packages

If a package is lost or stolen after confirmed delivery, please contact us.
We will help investigate with the carrier.

đź“ž Contact Us

If you have any shipping questions:

📩 contact@nuviana.com

đź“ž +44 20 3966 1234

📍 Havanup — 135 Rue d’Antrain, Rennes, 35700, France